Stories by Adam Bender


Telcos claim modest improvement in customer satisfaction

One in six telecom customers are unhappy with their service, a slight improvement from the previous quarter, according to a survey released by the Communications Alliance.

TIO remains 'busiest ombudsman': ACCAN

Telcos are improving but still face too many customer complaints, according to the Australian Communications Consumer Action Network (ACCAN).

Commander reveals 4G business plans

Commander has entered the 4G business space with new plans announced today.

Startup tips: Approaching investors

So you’re putting together a tech startup but need money to make it work. How do you approach investors and make a deal?


Telstra IP network crashes, BigPond email goes down

Telstra has apologised to customers after BigPond suffered an email outage and the Telstra IP Telephony (TIPT) network crashed on Tuesday.

More universities to join startup accelerator INCUBATE

The INCUBATE startup accelerator at the University of Sydney will expand to other universities across Australia under a partnership with Google.

AARNet's 8 Tbps fibre network to speed research

AARNet's new fibre network for science and research in SA and WA can hit transmission speeds of 8 Tbps.

ACMA, AMTA support overhaul of RadComms Act

The government and mobile industry have supported an overhaul of Australian spectrum regulations to keep up with the rapid pace of technology.

Victoria government to review ICT skills

The Victorian government seeks to address demand for ICT and related skills across government and industry in the state, according to the Victorian Government’s chief technology advocate, Grantly Mailes.

Surface 2 takes flight at Delta Airlines

Delta Airlines has continued its Windows device journey, announcing that it will provide Microsoft Surface 2 tablets to its 11,000 pilots worldwide.

BYOD 101: Getting user buy-in

Employees may want to choose the device they use for work, but that doesn’t guarantee they will automatically buy into a business’s new bring-your-own-device (BYOD) strategy, according to analysts.

Hutchison Telecom not sure why shares spiked

The Australian Securities Exchange (ASX) has asked Hutchison Telecom why the price of its shares has increased by 25 per cent in a single week.

Startup snapshot: Drivelist

Drivelist is a Sydney startup that wants to make test driving a car as easy as ordering a pizza, according to co-founder Shane Herft.


International roaming warnings start tomorrow

An international mobile roaming standard taking effect tomorrow will provide SMS warnings about international call fees to Australians travelling abroad.

Cloud is the future: NSW government

The new finance minister and CIO of the New South Wales government have said they will gently push state agencies toward the cloud.