Stories by Helen Schuller

Storage on the Fly

Success in today's e-business landscape is all about speed. Companies must learn how to define new sales opportunities faster, answer customer queries quicker and reduce the time it takes to bring new products to market if they expect to gain an advantage over their rivals.

Virtual Storage, Real Benefits

Storage virtualization is recognized as one of the best ways for IT managers to streamline routine tasks like backup, archiving and recovery, but in terms of delivering benefits to the business, these advances are just the tip of the much larger iceberg. Pooling network storage can deliver an array of benefits to your enterprise, including improvements to database performance, capacity utilization and application availability.

Mastering the maze

Developments within the IT industry mean that universities are updating their courses, expanding their offering and methods of delivery. Helen Schuller reports on national postgraduate trends and speaks to those leading the charge

Outsourcers bypass SMB sector

With fewer staff and with problems unique to their size, SMBs are ideally suited to outsourcing, but it's a sector that services providers under value, according to Greg Kershaw, regional vice president of Birlasoft.

PDAs kickstart coffee culture

For many workers the morning coffee is an important ritual and with the use of mobile technology a Queensland-based small, but very mobile business has notched up a way of getting the precious drink to customers more efficiently.

PDAs kickstart coffee culture

For many workers the morning coffee is an important ritual and with the use of mobile technology a Queensland-based small, but very mobile business has notched up a way of getting the precious drink to customers more efficiently.

Adelaide's Arts Festival buzzes with CRM

The Adelaide Bank Festival of Arts is replacing a multitude of databases managed by individual employees with a new CRM system.

Australia lags in convergence stakes

Australia is behind the rest of the world when it comes to being ready for fixed mobile convergence, according to Ovum consulting senior analyst David Kennedy.

NCR technicians end strike

Striking NCR technicians returned to work this morning after calling off proposed week long industrial action over pay.

Strike goes national after negotiations fail

More than 80 percent of NCR technicians nationally have gone on strike today following failed attempts to negotiate a pay rise that keeps track with inflation.