Stories by Sharon Gaudin

A.I. and virtual reality may propel future of retail

Retail is no longer about having the latest products on shelves in brick-and-mortar stores or having a cool website. Artificial intelligence and virtual reality are the new tools consumers will use to go shopping.

Thanks to tech, stores are evolving into showrooms

By 2025, some stores will be operating as showrooms, providing customers with an experience and product information but little inventory, with purchases shipped from warehouses to the shoppers' homes, according to an IBM report.

Market Place