Stories by: Susan E. Fisher

+

Keys to Delivering Quality Executives 25 July, 2000 12:01

The ad might read, "In search of the right CTO. Must be compatible with company culture, have a solid background in both technology and business, have good communication skills, and be able to command admiration and respect."
+

Health Care Marketplaces: Will They Deliver? 03 July, 2000 12:01

A virtual turf war is breaking out in the health care industry as emerging dot-com companies, established manufacturers, distributors, and traditional brokers scramble to establish competing Internet marketplaces for buying and selling everything from Band-Aids to MRI machines. At stake are potentially billions of dollars in revenue, savings for hospitals and their IT departments, and a controlling interest in the way health care goods are bought and sold in the future.
+

Online Health Care Contends with Fraud 03 July, 2000 12:01

Online pharmacies are looking for a prescription for trust. By policing themselves, these health care retailers hope they can convince more customers to feel confident about buying drugs online and assuage regulators' growing concerns.
+

Urban Media CTO Pushes Broadband Envelope 05 June, 2000 12:01

When it comes to data, Paul Mockapetris has a need for speed. Best known as a creator of DNS (Domain Name System), Mockapetris has spent his professional life pushing the envelope in technologies that hasten the delivery of information.
+

Metrics for E-Success 15 May, 2000 12:01

What happens when your CEO hauls you into the corner office and asks, "What will this e-commerce initiative contribute to my business?" How will you respond when the CFO throws up a challenging remark, "We're giving you the budget you demanded, what's the return?"
+

Web Retailers Set Out for Hardware Frontier 21 April, 2000 12:01

With hopes that consumers will be just as eager to buy hammers and hedge trimmers on the Web as books and CDs, both startup and traditional retailers are taking the home-improvement business online.
+

Changing of the Guard: CIOs, CTOs in flux 18 April, 2000 12:01

Don't bother telling Dawn Lepore that the Internet has made the CIO's job passe. As CIO of the discount brokerage firm Charles Schwab & Co. since 1993, she's tackled some of the toughest strategic and operational challenges that the Internet can throw at a company.
+

Scoping for Hot Talent 03 April, 2000 12:01

What do an Austin Powers look-alike and a lava lamp giveaway have to do with e-commerce hiring? Give up? Just ask Lante.When the rapidly growing e-commerce consulting company had a mere four weeks to open and staff its office in Austin, Texas, the company did what many self-respecting technology companies would do. Lante threw a party -- an "Austin Power" party, baby.
+

Surfing to Spark Market for Surplus Supplies 17 March, 2000 12:01

Excess inventory and used assets are every corporation's unwanted baggage. The castaway goods tie up capital, hog warehouse shelf space, and drain management time.
+

Internet Shakeup for Insurance 18 February, 2000 12:01

The slow-moving insurance industry has woken up to the Web, according to industry analysts and insiders, but the dawning of the e-commerce era means headaches as well as opportunities for the IT professionals supporting insurance companies.
+

Siebel CEO Preaches Seamless E-commerce Service 17 February, 2000 12:01

To succeed in e-commerce, businesses have to serve customers through multiple sales and service channels seamlessly, said Thomas Siebel, the chairman and CEO of Siebel Systems, speaking at a CRM (customer service relationship management) exposition here yesterday.