Customer data safe, NSW TrainLink says

Reservation system still offline for now

There is no evidence of successful unauthorised access to customer data due to a breach of an online booking system, NSW TrainLink announced today.

The public transport agency announced late last week that the system had suffered a breach and that some customer credit card data may have been accessed.

“NSW TrainLink is pleased to report that all available evidence now suggests that NSW TrainLink’s security systems were successful in preventing attempts at unauthorised access to the reservation data base,” the public transport agency said in a statement.

NSW TrainLink has been working closely with federal and state authorities, the agency said. There is also no evidence of fraudulent transactions related to the credit card details stored by the system.

The reservation system is not yet online, with the agency advising customers to phone 13 22 32 for bookings.

Earlier this year the NSW Department of Industry’s resources and energy division revealed one of its offices had suffered a “hacking attempt”.

Earlier this year, during the launch of Australia’s national cyber security strategy, Prime Minister Malcolm Turnbull confirmed that the Bureau of Meteorology last year suffered a “significant cyber intrusion”.

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