Telstra Global (ASX: TLS) has expanded its telecommunications network services in Taiwan with the addition of two new points of presence (PoPs) to improve network reliability.
The company already has a licence to operate telco carrier services within Taiwan.
According to Telstra Global's head of connectivity and platforms portfolio, Bernadette Noujaim Baldwin, the country is an “epicentre” for exports and used by many of its Australian customers.
“The new PoPs will deliver greater speed and reliability for our Taiwanese customers, while reaffirming our commitment to serving the needs of multinational customers operating throughout Asia Pacific,” she said in a statement.
According to Noujaim Baldwin, the PoPs were built within four months.
She added that the telco’s network operations centre will monitor the new PoPs and associated infrastructure via the Customer Control Centre. This is a unified portal which allows communications between Telstra Global and its customers. For example, Telstra staff use the portal to help customers with dispute resolution and network performance management.
A Telstra spokesperson told Computerworld Australia that deploying a dual PoP conncetion within Taiwan was a "critical step" to deepening its presence in the region.
"Taiwan is a strategic location and destination for many of our Australia based customers, as well as being a key market for global customers," the spokesperson said.
According to the spokesperson, the company has two PoPs in Vietnam and is looking to expand further into the emerging markets of Asia. However, the spokesperson would not say which emerging markets it was looking at.
According to Noujaim Baldwin, Telstra Global customers now have access to more 2,000 PoPs in 230 countries.
The company has been on an international network expansion drive in 2014. In May, it announced a network-to-network interconnection (NNI) agreement with GTS Central Europe, a fibre optic and data centre network provider.
GTS’ network has 27 PoPs in the Czech Republic, Hungary, Poland, Romania and Slovakia. These PoPs provide connections to 266,000 office buildings in the five countries.
Telstra Global has also added PoPs in Frankfurt, Paris and Amsterdam.
In November 2013, Telstra Global announced expansion of its Sydney data centre along with international facilities in the United States and Asia.
The data centre in Sydney’s CBD has had 155 more racks of medium and high density capacity added. In addition, the telco is offering services through data centre facilities in Los Angeles, Chicago, New York and San Jose.
Computerworld Australia has contacted Telstra for further comment.
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