Westpac online, mobile banking down
- 01 August, 2013 15:12
Westpac Australia has confirmed that it is experiencing issues with online and mobile banking.
A Westpac spokeswoman told Computerworld Australia that it is currently investigating the issue and is working to restore services as “soon as possible”.
“We sincerely apologise to customers for this interruption and will continue to provide regular updates on social media forums,” she said.
Westpac has tweeted that customers can continue to visit branches and access ATMs and Eftpos services.
“Our customers won't incur any additional fees as result of making payments through branches due to this issue,” read its latest tweet.
In March 2013, Westpac customers were targeted with a hoax email and website.
The email, which pretended to be from Westpac Online Banking, was sent to some customers with the following message:
"Within Westpac latest security checks, we recently discovered that today there were three incorrect login attempts to your account. For your safety, Westpac set your account status to limited.”
Follow Hamish Barwick on Twitter: @HamishBarwick
Join the Computerworld Australia group on Linkedin. The group is open to IT Directors, IT Managers, Infrastructure Managers, Network Managers, Security Managers, Communications Managers.
- NAB plans customer migration to NextGen platform
- A/NZ College of Anaesthetists to expand campus security monitoring
- Credit Union Australia signs Good Technology to secure 400 devices
- Taxi startup ingogo hails $3.4 million in latest funding round
- Updated: Federal Court dismisses Aust Post trade mark appeal
Amazon drones are 'fantasy,' says eBay CEO
Training critical to Australia tapping broadband potential: CSIRO
US faces major Internet image problem, former gov't official says
Why CIOs stick with cloud computing despite NSA snooping scandal
Telstra hits 300 Mbps in LTE-A trial