A survey conducted by AMI-Partners on behalf of Microsoft indicates that many Australian small businesses are disinclined to shift their budgets away from on-premise services towards cloud and managed services.
Only 14 per cent of Australian businesses that participated in the nine-country study indicated they were planning to invest more in cloud services. Fifty-five per cent of those surveyed indicated that they were unlikely to change the way that their IT was managed.
The study also spotlighted the shoehorning of non-technical staff into IT manager roles. Many small businesses rely on having someone with a non-technical role take responsibility for their IT. Globally, the study estimated $24 billion in productivity was lost by employees who had to take time out from their regular duties to manage IT.
In Australia, these de facto IT managers – which the study dubs 'involuntary IT managers – spent 3.1 hours every week managing IT instead of focussing on their primary role, equating to 161 hours every year.