Computerworld
Telstra offers rebates and Asian carriers mobilize after quake, tsunami disaster
Martyn Williams (IDG News Service)  30 December, 2004 09:43

Asian telecommunication carriers are mobilizing to help those affected by the weekend's devastating earthquakes off Indonesia and subsequent tsunami waves.

In the affected area, carriers are rushing to both restore service to customers and are also setting up call centers from which people can make calls at no cost. In Thailand, for example, CAT Telecom Public Co. Ltd. is offering free international calls and Internet access to tourists from help centers and Donmuang Airport in Bangkok, the carrier said.

Sri Lanka Telecom has restored service to some areas. However, around 10,000 lines remain out of service in the Hambamtota area due to damage at the telephone exchange and the situation of the Tangall exchange is under assessment, the carrier said. The carrier has sent staff into affected areas to provide emergency telecoms services to customers from locations such as police stations and hospitals, it said.

Australia's Telstra Corp. Ltd. said some of its customers will be eligible for rebates on calls related to the disaster. Australian non-government and non-profit organizations providing support in the area will be eligible for a rebate on Telstra fixed, mobile and Internet costs for all communications between Australia and the affected countries. The rebate will apply to costs incurred for one month from Dec. 26.

Telstra also said it will offer rebates to customers in Australia who use its fixed or mobile services between noon AEDT on Dec. 26 and midnight AEDT on Dec. 30 to check on immediate family members who are traveling or living in the areas. Telstra mobile phone customers who are roaming in the affected areas and use their cell phones to make calls back to relatives in Australia during the same period will also be eligible for rebates.

Sri Lankan carriers are using signals from roaming cell phones to provide help for tourists, according to a report from Agence France-Presse. Carriers said 10,252 phones were roaming on Sri Lanka's networks when the tsunami struck and SMS (Short Message Service) messages were sent to all the handsets detailing a number to call for help.

After the tsunami, 4,269 of the roaming phones had been used to make at least one call while the other phones had gone dead, AFP reported.

More about Telstra

Comments

Post new comment

Login or register to link comments to your user profile, or you may also post a comment without being logged in.
The content of this field is kept private and will not be shown publicly.
Enter the fully qualified URL, eg. http://www.example.com/
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd>
  • Lines and paragraphs break automatically.

More information about formatting options

Zones
Zone logoZones provide focussed content from Computerworld and leading technology partners.
Newsletter Subscription
Newsletter Subscription
Sign up for our Computerworld newsletters!
Syndicate content
 

Computerworld Webinar

Thursday, June 11th, 2009
10:30am EST (Sydney, Australia)
Screening at your PC

Computerworld is hosting a 30 minute live webinar to help you to learn how unified communications can save you money, foster innovation and business agility by making it easier for people to find, reach and collaborate with one another.

Register Now

Computerworld Community Comments
Whitepaper

Understanding Email Marketing: A Guide for SMBs

Email marketing is often viewed as a marketers silver bullet. If used effectively, email campaigns will provide strong results for a limited spend each and every time. Download this white paper to discover how email marketing can work for you and your business.

Enterprise IT Buyer's Guide
Find Technology Vendors Fast
 
Find vendors by name | Find by category
Sponsored Links
 
Send Us E-mail | Privacy Policy
Features List | Media Kit | Advertising | Contact Us

Copyright 2009 IDG Communications. ABN 14 001 592 650. All rights reserved.
Reproduction in whole or in part in any form or medium without express written permission of IDG Communications is prohibited.