Telstra service disruptions continue in Queensland

Residents in Queensland have been battling service disruptions all week on their mobiles, fixed broadband and landlines due to flooding in the region.

Telstra customers are continuing to experience service disruptions in Queensland due to power outages.

Telstra customers are experiencing service problems in Brisbane, the Gold Coast, Gladstone, Kingaroy, Rockhampton, Dalby Springbrook, Oxenford, Beaudesert, Sunshine, Nambour, Toowoomba, Biloela, Goondiwindi, Cunningham, Cleveland, Goondiwindi, Cunningham, Cleveland, Ayr, Ingham, Townsville and Weipa due to power outages.

Residents in Queensland have been battling service disruptions all week on their mobiles, fixed broadband and landlines due to flooding in the region.

"With repairs made to cable damage caused earlier in the week as a result of the severe weather and flooding, technicians are now contending with access issues and power outages in many locations, which continue to impact services," Telstra said in a statement.

"As power is restored in these areas, we expect to see progressive restoration of services."

Telstra is also battling to restore services in northern New South Wales following power outages in the region after it was lashed with severe weather and flooding.

Around 2000 landlines and 1500 ADSL services have been affected in Tweed Heads, Batemans Bay, Byron Bay and Bilambil Heights.

Mobile services were not affected.

This morning the company tweeted that it was unable to confirm when all services would be restored in NSW.

Telstra has flown in additional staff to help with restoring services in Queensland in areas impacted by the floods, including flying technicians to Colosseum to repair a cable that was damaged by flooding in the area.

The telco recently completed repairs to a damaged redundant fibre cable near Harlin in Kingaroy, restoring emergency triple zero services in the region.

The cable near Harlin was swept away in a landslide during the flooding in Queensland, with Telstra technicians accessing the area via four-wheel-drive with police assistance.

Telstra services were initially down across much of Central and Northern Queensland due to the severe weather from ex-tropical cyclone Oswald.

Follow Stephanie McDonald on Twitter: @stephmcdonald0

Follow Computerworld Australia on Twitter: @ComputerworldAU

Tags brisbanefloodingTelstra

More about mobilesTelstra Corporation

Comments

Comments are now closed

NRMA accelerates startups with Jumpstart

READ THIS ARTICLE
DO NOT SHOW THIS BOX AGAIN [ x ]