Do Not Call operator fined for breaching the register

The company provides telemarketing services for government and other organisations, including for operating the Do Not Call Register on behalf of ACMA.

Telemarketer Service Stream Solutions has been fined $110,000 for making calls to numbers on the Do Not Call Register – despite being the operator of the register.

The company has also entered into an enforceable undertaking.

The Australian Communications and Media Authority (ACMA) found the company in breach of the Register after an investigation found numbers were incorrectly included on its list during a 10-week campaign due to phone numbers not being re-checked against the register.

The company provides telemarketing services for government and other organisations, including for operating the Do Not Call Register on behalf of ACMA.

Service Stream Solutions has agreed to engage an independent consultant to review its calling list processes; train its staff about their obligations under the Do Not Call Register; and audit its future campaigns to ensure it complies.

Follow Stephanie McDonald on Twitter: @stephmcdonald0

Follow Computerworld Australia on Twitter: @ComputerworldAU

Join the Computerworld Australia group on Linkedin. The group is open to IT Directors, IT Managers, Infrastructure Managers, Network Managers, Security Managers, Communications Managers.

References show all
Comments are now closed.
Related Coverage
Related Whitepapers
Latest Stories
Community Comments
Tags: Do Not Call Register (DNCR), Service Stream Solutions, ACMA
Whitepapers
All whitepapers

Queensland Police arrest man for allegedly hacking US gaming developer site

READ THIS ARTICLE
DO NOT SHOW THIS BOX AGAIN [ x ]
Sign up now to get free exclusive access to reports, research and invitation only events.

Computerworld newsletter

Join the most dedicated community for IT managers, leaders and professionals in Australia