Qantas business lounge members get free Wi-Fi service

Service rolled out by Optus to 40 lounges around Australia

Qantas has teamed up with Optus to offer free Wi-Fi to the airline’s Club, Qantas First and Business Lounge customers at 20 airports around Australia.

The service is available at domestic and international terminals in Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth and Sydney.

Regional areas have not been forgotten with airports in Alice Springs, Broome, Coffs Harbour, Cairns, Karratha, Kalgoorlie, Launceston, Mackay, Port Headland, Townsville and Rockhampton also offering free Wi-Fi to Qantas Lounge customers. In total, 40 lounges in Australia now have the service.

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According to Qantas Domestic CEO Lyell Strambi, the airline was committed to providing passengers with the “best experience” from the time they arrive at an airport to leaving the airport at their destination.

"The feedback from Qantas frequent flyers and regular customers who have used Optus Wi-Fi in our lounges has been overwhelmingly positive,” he said in a statement.

According to Optus, the Wi-Fi rollout began in November 2011 with Sydney Airport’s T3 domestic terminal and finished in October 2012 at Canberra Airport.

The service is supplied by Optus Business and ICT services company Alphawest as part of a five-year managed services contract.

Optus has been contacted for comment by CIO Australia.

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4 Comments

SCL

1

Haven't Qantas lounges had free WiFi for some time?

Lucas

2

Yes, they've had free wifi for years. The question is, will this wifi work during peak periods. As a very frequent flier on Qantas, the most frustrating thing about lounge internet is that during peak hour it's almost impossible to get a decent connection and often you simply cannot get on because there are too many people. especially Melbourne, Sydney, Brisbane. Needs a serious bandwidth upgrade.

Ian

3

Wow this is soooo news worthy! not!
I've just come back from SE Asia and had fast free wifi in coffee shops where there are hundreds of people using at once. When I say free I mean you don't even have to buy a thing to log in and use it (but I did) I've been able to video Skype back to Australia from KL Coffee shops, even in Cambodia and Thailand I was never far from free Wifi.. Australia is living in a backwater if we think this Qantas deal is groundbreaking, it should be a given. Even flying economy I got fast wifi in Siem Reap airport (Cambodia) AND the LCCT in KL (Low Cost Carrier Terminal) all without having to pay extra to join a club so I can access 'free' wifi. :o]

Che

4

Exactly? How is it "free" when it's an exclusive service to those who pay for it?

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