NBN Co: Countdown for copper switch-off for 25,000 homes

Most residents and businesses will be forced to use the NBN for Internet access

Residents and businesses at around 25,000 premises in New South Wales, Victoria, Queensland, South Australia and Tasmania will be forced onto the National Broadband Network (NBN) in around 19 months, after copper and cable internet in their suburbs is switched off.

The services will be switched off in 15 locations at the end of an 18-month period, which begins 23 November this year, once the areas are NBN-ready.

Internet access via Telstra's HFC network will be affected, but not pay TV. Internet access over Optus' HFC network will be switched off at a later date. Other services, such as ISDN connections and services over Telstra's Megalink offering, will not be affected by the 23 November countdown.

The areas to be affected include:

- Armidale, NSW (5400 premises over four areas)
- Brunswick, Victoria (2900 premises)
- Townsville, Queensland (2900 premises)
- Kiama, NSW (2400 premises)
- George Town, Tasmania (2300 premises)
- South Morang, Victoria (2300 premises)
- St Helens, Tasmania (2200 premises)
- Deloraine, Tasmania (1300 premises)
- Sorell, Tasmania (1300 premises)
- Willunga, South Australia (1100 premises)
- Kingston Beach, Tasmania (1000 premises)
- Triabunna, Tasmania (500 premises)

NBN Co said around 45 NBN providers have signed up with the company to offer services on the network.

“A comprehensive communications program is underway to inform people of the easy steps they need to take to switchover. We also expect that telephone and internet providers will be very active in their communications,” Kieren Cooney, chief communications officer at NBN Co, said in a statement.

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Francis Young


"Forced" is an hilarious choice of word, Stephanie!

Bigpond, Optus and the rest will seamlessly transition their customers onto a fibre product, unless the customer chooses a better deal from someone else.

The copper is being decommissioned more than 24 months after fibre was available, so no-one in those localities is going to be locked into a contract by that time.

No-one will be paying more than they are now (unless they upgrade to a high-end product which they previously wanted but couldn't get!), but they will have a more reliable service and essentially unlimited phone calls included.

Seriously, who suggested "forced", Malcolm Turnbull?

Gordon Drennan


"Forced" is exactly the correct word to describe what's happening. A company that had the range of products, and prices for them that were genuinely better that the alternative, wouldn't have to force people to use its products. A company that was interested in its customers enough to talk to them and find out what they wanted and valued, rather than one like NBNCo that completely ignores them and decides for itself what's "best" for them, wouldn't have to use the power of government to force people to use its product. Its pathetic that the NBNCo will be able to force people onto its product, then it and all its fanboys will then say all those signups "prove" its a success when the reality is that the fact it needs to proves it isn't.



Ah, Gordon, the move interstate some time ago may not have improved your outlook. :)

All your favourite service providers will still be able to compete for your custom on service, price and content, and the only difference is that they will be using a 21st century network with vastly increased capabilities.

And of course with no monopolistic incumbent continually using regulatory and legalistic gaming to sap the competition.



LOL@Forced! Australians will just be operating over new infrastructure. Is it forced when they replace the street lights? Is it forced when they resurface the road? Is it forced when they put in a new footpath? Is it forced when they replace the overhead power lines with new ones? Same thing, this is just your new telephone line. It just happens to provide data, strangely enough just like the old one! However this new infrastructure is not affected by distance, weather or electrical interference. The real bonus is it's no longer controlled by Telstra! There are 45 Internet providers ready to give you a service right now :-) Never had that kind of choice before did you? :-)



I agree with the word forced being accurate in this article, areas that have a landline at the moment would be forced off the copper network and onto wireless/satellite services that are inferior in comparison.



No wonder you withheld your name, since your information is wrong. :)

The Prophet


Turning off copper is going to be one of the great PR disasters of all time (for the record, I think it is a good thing!). There are lots of people out there who still struggle with ATMs, mobile phones and cant even set their clocks and watches at daylight savings time. They really don't understand ANYTHING that is going on around them until it doesn't work. Most who have said no to the NBN still believe that their old phone will still work and they don't want this new fangled stuff. This all despite the letterbox drops, TV, newspapers and door knocking in some cases. A Current Affair and Today Tonight will be run off their feet.



Have they thought about business on Onramps, these wont work over the NBN, there are thousands of these installed across Australia.



Seeing as allot of Australian business's cant even get a web page up that doesn't look like a 1990's PDF screenshot, and has the interactive ability of a house brick, the problem about legacy people on Onramps being left clueless just adds to the general malaise of IT retardation out there in the business world.

Evolve or perish, diversify or stagnate are not the clarion calls of middle to low business in this country.

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Fake traffic infringement emails doing the rounds in NSW