Transcript of open letter from Apple CEO Tim Cook apologizing for Maps in iOS 6
- 28 September, 2012 17:38
To our customers,
At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.
We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.
IOS 6: 16 Key Features
There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.
While we're improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.
Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.
Tim Cook Apple's CEO
Read more about anti-malware in Network World's Anti-malware section.
Join the Computerworld Australia group on Linkedin. The group is open to IT Directors, IT Managers, Infrastructure Managers, Network Managers, Security Managers, Communications Managers.
- Cloud Computing for Midsize Businesses: Delivering Innovation and Efficiency
- ESG Whitepaper: Integrated Computing Platform Survey
- Securing the Promise of Virtualisation
- Advanced Persistent Threats and Real-Time Threat Management
- Integrated Computing Platforms: Infrastructure Builds for Tomorrow’s Data Centre
- HTC unveils new Butterfly s phone that packs more battery life
- 3D printer creates lithium-ion batteries the size of a grain of sand
- Google Glass apps for enterprises coming by early 2014
- iPad 5 rumour rollup for the week ending June 18
- Say 'cheese', Earthlings! Spacecraft to snap home planet pic from deep space
Transfield wins $366m in new NBN work
Good riddance Google Reader: Feedly throws switch on alternate RSS service
Mobile app data protection not our responsibility, say Australians
"You may wish updated connection figures http://www.coffscoastadvocate.com.au/news/take-up-rate-of-nbn-in-coffs-harbour-takes-a-hike/1894499/ It is the acceleration of ..."NBN Co should prepare for Coalition government: NBN committee
Google adds more retailers for Chromebook