AT&T's Toggle BYOD service lets users shift work phone use to a separate plan
- 13 June, 2012 20:24
AT&T's Toggle service for creating work-only sectors of Android phones is expanding to Apple iOS and will let workers put their work-related data usage on a separate account.
The carrier introduced Toggle 1.0 last year and offers it to organizations for use on phones from any mobile operator. Toggle divides a phone's software into two environments, one for business use and one with an employee's regular personal apps and content. It's designed to keep business resources encrypted and safe from disruption by consumer apps, plus to help users shift back and forth between work and personal modes.
With Toggle 2.0, announced on Wednesday, users will be able to bring their own phones and tablets into the office and go on a corporate account for all their use of the device while in its work mode, AT&T spokesman Fletcher Cook said. As soon as they switch back into personal mode, their own account will go back into effect. That feature is currently only available with AT&T accounts, but other carriers can implement it if they choose, Cook said.
Toggle 2.0 also allows IT administrators to set up a customized, branded location called a ToggleHub, where users can choose and download applications approved for them. The previous version required administrators to push applications to the users' devices, Cook said. Once an application is on the device, IT can disable it if necessary. If a device is lost or stolen or the employee leaves the company, all the data can be removed.
To implement the new features, AT&T left its former partner, Enterproid, and developed Toggle 2.0 with OpenPeak, another mobile device management vendor. The Enterproid platform wasn't able to support the new capabilities, Cook said.
"It's two different things. One allows us to do a little bit more," Cook said. AT&T will continue to offer Toggle 1.0 and support customers that are on it now, he said.
Security and complexity are two of the issues surrounding so-called BYOD (bring your own device) policies in workplaces. AT&T is trying to address both with Toggle. It's not the only company with a system for dividing users' phones into two personalities. VMware and Red Bend, for example, offer virtualization software for phones, and Enterproid continues to offer its own service similar to Toggle.
Toggle 2.0 should be available for iOS in the next few weeks. Versions for the BlackBerry and Windows Phone OSes are coming by the end of this year, Cook said. Toggle costs US$6.50 per device, per month, plus implementation fees and optional managed services.
Join the Computerworld Australia group on Linkedin. The group is open to IT Directors, IT Managers, Infrastructure Managers, Network Managers, Security Managers, Communications Managers.
- NAB plans customer migration to NextGen platform
- A/NZ College of Anaesthetists to expand campus security monitoring
- Credit Union Australia signs Good Technology to secure 400 devices
- Taxi startup ingogo hails $3.4 million in latest funding round
- Updated: Federal Court dismisses Aust Post trade mark appeal
Amazon drones are 'fantasy,' says eBay CEO
Training critical to Australia tapping broadband potential: CSIRO
US faces major Internet image problem, former gov't official says
Why CIOs stick with cloud computing despite NSA snooping scandal
Telstra hits 300 Mbps in LTE-A trial