Q&A: Trend Micro Australia IT manager, Garry Myers

Trend Micro Australia IT manager, Garry Myers.

Garry Myers is a recent convert to the world of information security, having spent 17 years in the insurance industry.

He spoke to Computerworld Australia about recent IT projects at Trend Micro Australia and the challenge of maintaining return on investment (ROI).

What does your role at Trend Micro involve?

Working with corporate IT to support the Australia and New Zealand offices, as well as project management for the Asia Pacific region.

What are some of the challenges you face in the role of IT manager?

Keeping abreast of the changes in technology while maintaining security, ROI and cultural changes for new technologies. For example, the recent rollout of a protected internal Cloud was secured by one of our own products, Deep Security. ROI was met easily, but now the challenge is to change the mind-set of the users to utilise the facility to its fullest capacity.

What are some of the major projects you have been working on?

Trend Micro Australia has recently completed a rollout of its own virtual private network [VPN] with Telstra incorporating Cloud-based voice over IP [VoIP] and inter-office connectivity. This will also incorporate disaster recovery strategies.

We also completed a full virtualization of the server environment and I am currently investigating ROI for desktop virtualization.

What are the three biggest issues facing IT managers today?

• Management of bring your own device [BYOD] in the areas of helpdesk, security and user education.

• Maintaining ROI for desktop virtualization utilising existing hardware.

• Mobile device integration and maintaining security, again, utilising our own mobile security products.

What do you like about working in the security industry?

Coming from 17 years in an insurance background where maintaining the status quo is the norm, moving to a much more dynamic industry has been an education. It is a much faster paced environment, but also far more exciting to work in.

As a security professional, what keeps you awake at night?

Security of my networks, infrastructure and endpoints is not what keeps me awake at night as I know we are as protected as [much as] we can be.

The main fear comes from those threats that the IT industry hasn’t foreseen yet and if we are fully prepared for recovery from a security incident that no one has seen coming.

Follow Hamish Barwick on Twitter: @HamishBarwick

Follow Techworld Australia on Twitter: @Techworld_AU

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