NAB glitch leaves customers cashless

Thousands of National Australia Bank customers were prevented from withdrawing money when a computer glitch crippled its network.

Customers were unable to use ATM, EFTPOS, HiCAPS, internet banking and phone banking services on Friday from about noon (AEDT), the bank said in a statement.

An NAB spokeswoman said the bank began rectifying the problem from 1pm (AEDT).

"For any customers whose transactions failed during the system outage period, they will have their accounts brought up to date overnight," the spokeswoman said in a statement.

"NAB recognises and regrets the inconvenience this delay may have caused some customers."

All customers should now have access to their accounts, she said.

More about: AB, etwork, NAB, National Australia Bank

Comments

Post new comment

The content of this field is kept private and will not be shown publicly.
Users posting comments agree to the Computerworld comments policy.
Login or register to link comments to your user profile, or you may also post a comment without being logged in.
Related Whitepapers
Latest Stories
Community Comments
Whitepapers
All whitepapers
Sign up now to get free exclusive access to reports, research and invitation only events.
Featured Download
/downloads/product/16/amsn-messenger/

aMSN Messenger

Computerworld newsletter

Join the most dedicated community for IT managers, leaders and professionals in Australia