QLD govt demands answers after pay glitch

Queensland Premier Anna Bligh wants answers after yet another Commonwealth Bank payroll glitch, affecting 15,000 police and civilian staff.

The Queensland government is demanding answers from the Commonwealth Bank after another glitch left thousands of police and civilian staff unpaid.

About 15,000 officers and staff were left without their fortnightly pay after money which was supposed to be paid into their bank accounts on Tuesday night did not arrive.

Premier Anna Bligh said she had received a guarantee from the Commonwealth Bank that the money would be paid on Wednesday but said she was furious about the bungle.

"I am very unhappy with the way the Commonwealth Bank is managing the government payroll," she told reporters in Townsville.

"They have been called to a meeting with the treasurer this morning and I want answers."

"It's not good enough for people to leave people in these circumstances. I've called them in and I want answers."

The incident is similar to one that affected Queensland Health last month. In that instance, the Commonwealth Bank confirmed it was at fault.

The recent woes follow the disastrous March 2010 rollout of the Queensland Health payroll system.

Tens of thousands of workers were overpaid, underpaid or not paid at all and that fallout from that is ongoing.

Queensland Health is still working to recoup around $80 million in overpayments. The bungle has so far cost the government around $219 million.

More about: Commonwealth Bank, Queensland Health

Comments

Post new comment

The content of this field is kept private and will not be shown publicly.
Users posting comments agree to the Computerworld comments policy.
Login or register to link comments to your user profile, or you may also post a comment without being logged in.
Related Coverage
Related Whitepapers
Latest Stories
Community Comments
Tags: Anna Bligh, commonwealth bank, computer glitch, queensland government
Whitepapers
All whitepapers
Sign up now to get free exclusive access to reports, research and invitation only events.
Featured Download
/downloads/product/14/gimp/

GNU Image Manipulation Program (GIMP)

When you think Open Source software, you may think of half-baked programs too hard to use, or perhaps lacking power. Well, think again. This Open ...

Computerworld newsletter

Join the most dedicated community for IT managers, leaders and professionals in Australia