Cloud on call: Should you go with a telco for Cloud? (Part 2)

Telcos such as Telstra, Optus and Macquarie Telecom are touting themselves as Cloud providers

If telcos can jump the cultural hurdle and truly get to grips with Cloud computing, Macquarie Telecom's Aidan Tudehope says the advantage lies in already having an understanding of the processes and procedures and scaling methodologies that come hand in hand with Cloud.

This article is part two of a three part series on telcos as Cloud providers. Read Cloud on call: Should you go with a telco for Cloud? (Part 1).

Not one to sit on the sidelines, Optus too has deployed a Cloud-based IaaS platform, partnering with Virtual Compute Environment — a coalition of Cisco, VMware and EMC product — to launch its Cloud suite.

Optus Business acting managing director, Rob Parcell, says the service provides customers with a data network as well as computing storage on the network.

“Cloud can mean lots of different things to different people; in our interpretation we’re very much focused on Infrastructure-as-a-Service and so would expect our clients would have their own software and their own applications,” Parcell says.

“It doesn’t preclude us in the future from getting Platform-as-a-Service, which might be horizontal applications, or Software-as-a-Service which would be specific applications. However, we think the starting point is really getting our customer comfortable that they’ve got computing and storage outside of their network but delivered on a private Cloud via a carrier-grade solution.”

In February this year, South-Australian based Royal District Nursing Service (RDNS) deployed Optus’ Cloud offering for the organisation’s disaster recovery (DR) site.

RDNS CIO, Jodie Rugless, says the consolidation of four major offices into one head office effectively shut down the organisation’s dual backup disaster recovery scenario and meant geographically there was nowhere to locate the secondary site.

Following some analysis, Rugless says RDNS discussed what options were available from Optus, which is also its telco provider, in terms of putting its DR into the Cloud.

“They came forward with their Cloud offering which plugged essentially straight into our network environment which was very nice indeed and we took on their Cloud environment for all of our DR,” she says.

RDNS IT manager, Grant Ironside, echoes this sentiment and notes a distinct advantage of the Optus Cloud was that it provided a “one-stop-shop” for all network services including WAN and LAN management, of which the IaaS offering is an extension.

“The selection process was very simple as the relationship we have with Optus allowed us to be aware of the solution from well before it was released to market,” Ironside says.

“The technologies being deployed by Optus are the same as those we run in-house, so these two factors ensured that once the pricing model was released, and it met our expectations, we were ready to trial the offering. The success of the trial allowed us to implement immediately.”

Read Cloud on call: Should you go with a telco for Cloud? (Part 3).

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dude

1

Update to this story: They have scrapped the cloud and brought all services back in house as it proved too costly and didnt work half as well as the vendor said. Inhouse model way more flexible and responsive.

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