Macquarie Uni to virtualize computer labs

VMware View deployed across dry labs
Macquarie University CIO, Marc Bailey

Macquarie University CIO, Marc Bailey

Macquarie University has flagged plans to virtualize many of its student computer labs from the second semester of this year, as part of a ploy to better utilise licensed software both on-premise at the university and remotely.

The ‘iLab’ project, to be made live in the second half of the year, will allow students to use the VMware View client applications on Windows, Mac and Linux PCs to access software usually confined to the computer labs at the institution. VMware View has also been made available for the iPad since March.

“Right now we’re bound by physical labs, and in fact different physical labs have different flavours,” Macquarie University CIO, Marc Bailey, said.

Describing the project as a “personal computer laboratory on the internet”, Bailey said the university would look to extend the labs to any research fields that did not involve ‘wet’ or hands-on technologies such as robotics or DNA.

“Does that work for nonlinear video editing like Avid or Final Cut? Probably not — that’s something that would be limited by hardware — but anything that involves a stats package, a database, a development IDE, we can provision that without having to be physically in front of the computer,” he said.

The university has had to review software licensing on a case-by-case basis in order to determine whether or not they were viable for use under the iLab scheme, but the majority of software will gradually become available as the project is rolled out from second semester. The VMware backend would allow the university to keep track of software licence use across users.

Bailey said he was hoping to do “a few new things” unavailable under VMware competitors such as Citrix, with the project likely to be deployed on-site on Oracle real application clusters such as those used to deliver student exam results each semester.

Similar projects have been trialled using VMware View at universities globally, with a research paper from McMaster University in Ontario, Canada, documenting successful virtualization of thin clients at a ratio of approximately 18 thin clients per blade server.

iLab is one of three major IT initiatives undertaken by the institution this year, following the recent launch of its Datamart business intelligence suite in April. A third project, codenamed ‘Truth’, is expected to be an enterprise content management system, though Bailey could not reveal which vendors would be involved.

Bailey has recently entered his second year at the university, having spent much of 2010 upgrading the infrastructure there. Upgrades included installing gigabit connections at desktops around the university and upgrading the AARNet-provided fibre backbone to a gigabit connection. Wireless infrastructure was upgraded to 802.11n and is currently capable of 16,000 simultaneous connections. Bailey said the three data-centred projects, part of 56 wider initiatives on the roadmap, would look to leverage the infrastructure rolled out across the previous year and to instil a sense of “consumer computing” rather than tied-down operating environments at the university.

Macquarie University first undertook desktop virtualization of some internal computer labs during 2009, with iLab marking the first time it has looked to make the thin clients available remotely.

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More about: AARNet, Avid, Citrix, Linux, Macquarie University, Macquarie University, Oracle, VMware
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Comments

1

Tony Hughes

Tue 31/05/2011 - 22:13

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2

Tony Hughes

Tue 31/05/2011 - 22:18

Macquarie University's business intelligence deployment is awesome. This is technology delivering for a diverse community regardless of device or location. It's rare for a CIO to communicate value so effectively to his users and a great example of how every IT Department should deliver value in the real world.

3

Joseph

Tue 14/06/2011 - 13:55

Can I get some clarification on this statement?

"Bailey said he was hoping to do “a few new things” unavailable under VMware competitors such as Citrix"

Specifically, I'm interested in knowing what VMware's product line-up does which is not catered for by the Citrix product line-up.

4

helen summers

Fri 17/06/2011 - 09:07

Mmmmm The "new" Virtual Labs at Macquarie University were closed at Macquarie Uni all of last year because the IT group could not get them to work and I believe their cost was much higher than the old PC labs that were always up. I don't think this is a step forward

5

Joseph

Tue 21/06/2011 - 09:01

The entire industry is heading towards immediate flexible, powerful computing in hand helds, tablets and laptops. In response Marc Bailey is giving University students dumb terminals over a single point of failure. How innovative? How 1970's?

Worse still the entire student virtual lab did not work for 12 months, not in student peaks, not coming up to my exams. The IT group are incompetent

6

Steve Hughes

Tue 12/07/2011 - 17:22

It was the Exam peak last night and Macquarie University had virtual support staff there all night ( cardboard cutouts) to support the students. The result; the system was down all night with zero support from Marc Bailey's group. In the past IT staff have been onsite to make sure all went well.

Seems "good news" media articles are far more important than students and real business. Congratulations to the IT group

7

Steve Hughes

Tue 12/07/2011 - 17:22

It was the Exam peak last night and Macquarie University had virtual support staff there all night ( cardboard cutouts) to support the students. The result; the system was down all night with zero support from Marc Bailey's group. In the past IT staff have been onsite to make sure all went well.

Seems "good news" media articles are far more important than students and real business. Congratulations to the IT group

8

Marc Bailey

Thu 20/10/2011 - 23:43

Really sorry I didn't notice these comments earlier. Some responses:

@Joseph We've now launched http://products.mq.edu.au/ilab and as you'll see we offer both Windows 7 AND Mac OS X 10.6 virtual desktops, and the technical concoction we've used to get there is fast, innovative, and not available via Citrix.

@Helen Summers - could not agree more. The virtual lab initiative predated my tenure and I spent a year persevering with it on promises that "this time we'll get it right". In the end I closed that facility and reverted it to a standard physical lab. We regrouped, dumped the old technology, and refocused not on solving IT problems in the physical lab, but on solving student problems on the internet.

@Joseph - I concur. Every 'virtual desktop' is just about perpetuating the increasingly less fashionable idea of desktop computing. However we still have to bridge legacy software demands until all apps are HTML5 delivered.
As to competency, ouch. We're like Avis, we are trying harder and I hope that the past two years have borne at least some fruit for you.

@Steve Hughes - even though this post is off-topic, we did have some problems that exam night. I penned a post-mortem at the time for our Facebook page, and the difficulties were resolved by 6:30am. More than 9200 people received their results during the period we suffered technical failure. For the record, it was me that established the all-night vigil on exam nights and rest assured that will continue.

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