740 Salmat staff to face redundancy
- 08 March, 2011 15:38
740 Salmat call centre employees will lose their jobs after the company lost a hefty contract with Telstra this week.
A spokesperson for Salmat told Computerworld Australia the contract loss would affect employees across three regional areas including, Bundaberg, Geelong and Wagga Wagga, and the metropolitan centre in Surry Hills.
“Nearly all of the staff are engaged on fixed-term contracts linked to Telstra contracts so when the Telstra project ends, their employment also ends,” the spokesperson said.
“Salmat is doing everything it can at the moment to help staff and find alternate employment where possible and mobilising all our resources to ensure that these people are looked after.”
The contract will cease on the 30 April for Bundaberg, Wagga Wagga and Surry Hills, while Geelong will discontinue its Telstra operations on the 31 May this year.
“Our understanding is that it doesn’t relate to performance and it’s an economic decision for Telstra.”
Despite the company’s shares dropping by over six per cent following the announcement, Salmat claims to maintain a close relationship with the telco, as it continues to provide it with customer communication services as Telstra provides it with telephone services.
Follow Chloe Herrick on Twitter: @chloe_CW
Follow Computerworld Australia on Twitter: @ComputerworldAU
Join the Computerworld Australia group on Linkedin. The group is open to IT Directors, IT Managers, Infrastructure Managers, Network Managers, Security Managers, Communications Managers.
- Managing the Rapid Rise in Database Growth: 2011 IOUG Survey on Database Manageability
- Protecting Your Data, Intellectual Property, and Brand from Cyber Attacks
- Power of Three: Building Mobile Initiatives Guided by Business Goals, Technology and Governance
- Best Practices for Migrating to SharePoint 2013
- 2013 Global Information Security Survey: Initial findings
Mobile app data protection not our responsibility, say Australians
A year on, Assange still a divisive issue
New online electoral services launched
Opposition calls for inquiry on 457 visas
Best Places spotlight: Jack Henry offers a high-energy workplace