ACCC seeks support for its new Citrix environment

Competition regulator moves from Microsoft/Novell physical infrastructure to virtual Citrix/Microsoft environment

The Australian Consumer and Competition Commission (ACCC) is to shortly source Citrix management and support services to underpin its development of on-demand services for its ICT users.

The up-to-three-year arrangement will see services provided to support the agency’s recent move from a Microsoft/Novell physical infrastructure environment to a Citrix/Microsoft virtual infrastructure environment consisting of XenApp, XenDesktop, and XEN Server.

Under its move to Citrix the ACCC has implemented two separate XenDesktop farms for production and disaster recovery.

The virtual desktops deployment is broken up into a standard user, advanced user and templated user configuration. Each of these has differing memory resources to suit differing end user requirements.

All its production server components, including the newly integrated XenDesktop deployment, have been virtualised on Citrix XenServer resource pools, based on HP blade infrastructure.

The ACCC’s existing ICT support services are currently outsourced to UXC Connect until 30 June 2011, however this arrangement excludes the management and support of Citrix’s virtualisation products.

The ACCC has also flagged that it intends to ‘market test’ all of its ICT support services in the coming year.

The news of the hunt for Citrix services follows the announcement earlier this month that the agency would be looking to a PHP and Drupal-based website to serve up documents under its Freedom of Information (FOI) obligations.

The corporate watchdog has opted to use PHP version 5.2.8 and Drupal version 6.17 to build the website, which it must launch by 1 May, 2011 as part of changes made to the FOI Act. The agency also welcomed the news that the Federal Court had hit Telstra with a $18.55 million fine for denying rivals access to its telecommunications exchanges from 2006 to 2008.

More about: ACCC, Citrix, Hewlett-Packard, HP, Microsoft, Novell, Telstra
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Tags: Australian Competition and Consumer Commission (ACCC), Citrix, Microsoft, virtual desktops
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