Lockheed Martin wins $60m ATO end-user computing contract

Beats out CSC in tender process to deliver desktop, office machine and infrastructure services to the tax office

Lockheed Martin has beaten out CSC to pick up the hotly contested Australian Tax Office's (ATO) $60 million end-user computing contract.

The contract was put out to tender in August 2008 with incumbent provider EDS being cut along with Kaz (now Fujitsu) from the shortlist in November.

The ATO settled on Lockheed Martin over CSC and Unisys but still has to finalise the contract details, which it expects to do by August.

Lockheed Martin will provide support for the ATO's office printers, faxes, desktops - including 25,000 new devices rolled out by EDS since October last year - and back-end infrastructure. It will also support the ATO's Enterprise Service Management Centre (ESMC), which includes help desk and service management integration.

In a statement ATO CIO, Bill Gibson said the process "continues to focus on a ‘value for money’ solution as part of an outcome-based contract".

Another contract, for Centralised Computing Services, is still under evaluation.

More about: Bill, CSC, EDS, Fujitsu, Lockheed Martin, SMC, Unisys
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Comments

1

Matt West

Tue 20/07/2010 - 15:37

Lockheed Martin has no desktop capability, not history in end user computing in Aust, no people and no profile in Australia. There experience in Aust is limited to a few niche areas in Defence. Staff in Lockheed Martin made it clear they would "buy the business" by doing it at a loss and play whatever political games were needed to get their foot in the door; the other vendors played on the level field . This is not the way to deliver IT services or forster a good relationship. How motivated is a company to deliver a good service when they are not making any money? The other vendors spent $2-3 million over 2 years pursing this bid, when they never had a chance. This is why many Aust IT vendors do not respond to Govt tenders. It is simply too risky and it is not a level playing field.

2

Dan

Sun 22/08/2010 - 04:11

Lockheed Martin has Civil IT and defence business units in Australia. And right now there are more people employed in the civil IT business of Lockheed Martin Australia than there are in the defence branch.

Saying LMA is limited to a few niche areas of defence is totally incorrect.

3

Joe

Wed 10/11/2010 - 06:19

Lockheed Martin does plenty of work in Australia. I would like to see you support for saying that Lockheed Martin plans to "buy the business" and play political games. Additionally, other vendors may have committed money to win the same contract and lost, big deal? That happens all the time for all companies including Lockheed Martin.

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