Telstra ups data allowance for pre-paid Next G

Wireless broadband changes increase data and expiry periods

Telstra Next G users have long paid a premium for the network’s availability — higher than average data changes.

So news that the telco has increased the value of its Next G pre-paid wireless broadband recharge data allowances will be no doubt welcome. The changes come into effect 23 February and include increased data and longer recharge expiry periods. Telstra is also offering a 1GB bonus to new users to be used within 30 days of joining up.

Next G customers who recharge $40 will receive 1GB of data — up from 300MB. The $60 recharge option will offer 3GB of data, an increase of more than 2GB.

Customers must use the new 3GB allowance within 90 days and the 4GB allowance within 180 days of use before credit expires.

Telstra has moved to increase the value of its other plans in recent months, including fixed broadband, home plans, wireless consumer and business broadband.

The new pre-paid wireless broadband recharge allowances:

Recharge Amount

Data Allowance

Expiry

$20

225MB

30 DAYS

$30

400MB

$40

1GB

$50

2GB

$60

3GB

$80

4GB

$100

6GB

$130

3GB

90 DAYS

$150

4GB

180 DAYS

More about: etwork, Telstra

Comments

1

Paul

Mon 22/02/2010 - 17:41

Hi guys,

In the article you state all recharges are 90 days, and the graph at the bottom clearly shows this isnt so.. slightly misleading.

- Pabz

2

Jezza

Mon 22/02/2010 - 18:08

You must have read a different article to me..
Customers must use the new 3GB allowance within 90 days and the 4GB allowance within 180 days of use before credit expires.

3

Omaxa bin Eartha

Mon 22/02/2010 - 18:19

Your article is not very clear, for it appears it doesn't concur with the chart beneath it!

"The $60 recharge option will offer 3GB of data, ..." which is about what I thought I was receiving, each $60 pre-payment?

"Customers must use the new 3GB allowance within 90 days and..."

But the chart says:
$60 - 3GB - 30 DAYS
$130 - 3GB - 90 DAYS.

Is the chart saying that I have to pay $70 more than the
"$60 - 3GB - 30 DAYS" option, for 3GB to last 90 days?

Still a premium scam, methinks!

Clarification of the new offers would be appreciated, from Computerworld.com.au, as trying to get any info on such matters from Telstra is a waste of time, GBs and money.

4

Brewski

Mon 22/02/2010 - 20:34

'So news that the telco has increased the value of its Next G pre-paid wireless broadband recharge data allowances'

Since when has there been anything of VALUE that Bigpond has offered. It is still the most overpriced, over rated company in the broadband market. They still try to claim speeds of 21mbps when in actual fact the max is about 8mbps. They might have better coverage areas in general, but there Customer Service is probably the worst in the country (except maybe DODO).

I don't understand what the customer is actually paying for here. Being that it is Telstra Infrastructure, what would be considered as their 'Wholesale' costs, are in fact very small. Significantly smaller than other companies like Virgin, who have to buy their 3G from Optus. Yet Virgin can provide a much better VALUE service. Much cheaper prices. Much more download quota and 1 million times better Customer Service.

Optus & Virgin may not quite be up there with coverage or speed, but who on a 3G platform really needs speed? As long as you can get close to the 1.5mbps its more than enough (think of it as a trade off for mobility). Its not like you can play computer or console games on it. The lag is just too ridiculous. I know that using Skype on a 3G iPhone with Virgin runs perfectly well when in 3G coverage.

The market here should be concentrating on coverage and pricing. If you can get the most coverage and offer the best prices, then you don't need the international ground breaking speeds that Telstra are trying to achieve. 3G should be a secondary product for people who need mobility.

If you need fast speeds and big download quotas, then a fixed line solution is the way to go. Unfortunately, due to Australia being the Western Worlds backwater of internet technology that Telstra has created, many normal households have to resort to 3G broadband just to get an internet connection. This will not stop until Telstra stop installing Pair Gain Systems, RIM's & Sub-Exchanges where they are not required, just to save a few dollars on copper.

5

Luke

Mon 22/02/2010 - 21:01

Well said Brewski.

I agree also. Those prices are an extremely poor offering. For anyone who relies solely on a wireless NextG connection would use their data allowance in no time. Because greedy Telstra have dominated the telecommunications industry, Australian's now have to put up with the worse Telco possible. Off-shore customer service centres - complete disaster. I'm looking forward to the NBN taking hold and putting the Big T back in it's place. Could I suggest a new marketing approach guys...? Telstra BigCon.

6

Cabel

Mon 22/02/2010 - 21:13

Try using a wireless connection outside of any major centre and see what you get!

7

Suni

Mon 22/02/2010 - 22:21

I have been living away from a permanent base for the last 6 months and have used prepaid next G. I am a heavy internet user and have done $100 recharges for 6 Gigs, I have tended to do that every 10-12 days, so it certainly adds up. But there has been no improvement on that recharge, just the same numbers, so no relief in sight. I would love somebody to point me in the direction of a better prepaid plan, Optus, Virgin et. al. all seem similar.

In regards to coverage; well I have travelled all round Victoria and have yet to find a spot I didn't get my 1.5 Mbps, that includes on the road between towns in the mallee and in mountainous areas, no problems with coverage or speed, just cost.

8

georgina_swan

Tue 23/02/2010 - 08:29

@Paul - good point. The information from Telstra would seem to be incorrect - we're following up on it now and will amend accordingly.

9

Trevor Clarke

Tue 23/02/2010 - 09:22

Here is the response from Telstra:

"There are two 3GB pre-paid recharges. The first one is 3GB for use in 30 days and the second is 3GB for use over 90 days.

"The second one, while more expensive at first look, is at a discount compared to the regular 1GB/30 day recharge. So if you are a 1GB per month user, you buy three months cheaper than three times one month.

"The 3GB for 30 days plan is for a heavier user."

Regards
Trevor Clarke
Editor

10

Bemused&Confused

Tue 23/02/2010 - 10:24

Thank you for trying to clarify things, Trevor.

My confusion is around Telstra's thinking that the same volume of data is going to cost them more to process($60/3Gb/30days v $130/3Gb/90days) when it is transmitted over a longer duration.

Rubbish, data is not like a fine wine that matures as it ages!

11

Trevor Clarke

Tue 23/02/2010 - 10:54

@Bemused&confused - Nicely put.
Trevor

12

SBD

Tue 23/02/2010 - 14:13

Further on the 3Gig options, If Tel$tra wished to justify that running the account for 90 days instead of 30 explains the greater cost.

Then the cost of administering an account for one month must be covered by the $20 225MB plan.
3G/30days + one month + one month.
$60 + $20 + $20 =$100

$100 vs $130, and a bonus 450MB

Hmm, so that doesnt work out either, data doesnt have a real shelf life either. I know! maybe like premixed drinks theres a higher tax rate as your percentage goes up???
If it looks like telstra is offering a good deal... look closer.

Look closer at the join up 1G offer, its been possible in the past to accept that with $2 prepaid sims, then throw them away after the bonus has been used, and get another SIM.

13

caleb

Fri 07/01/2011 - 14:02

hello im a telstra customer and i paid 40 dollers for 1gb of data on telstra turbo prepaid thats really stupid to have the data soo low for 40 dollers they need to up the 30 doller one to 1 gb then 40 for 2 gb \

Post new comment

The content of this field is kept private and will not be shown publicly.
Users posting comments agree to the Computerworld comments policy.
Login or register to link comments to your user profile, or you may also post a comment without being logged in.
Related Coverage
Related Whitepapers
Latest Stories
Community Comments
Tags: nextg, Telstra, wireless broadband
Whitepapers
All whitepapers
Sign up now to get free exclusive access to reports, research and invitation only events.
Featured Download
/downloads/product/21/clamwin-free-antivirus/

ClamWin Free Antivirus

ClamWin Free Antivirus is an open source GPL virus scanner for Microsoft Windows 7 / Vista / XP / Me / 2000 / 98 and ...

Computerworld newsletter

Join the most dedicated community for IT managers, leaders and professionals in Australia