Bigpond blackout hits NSW

Outage blamed on routing problem

A technical failure has blacked-out large parts of the Telstra Bigpond network across NSW.

The problem was reportedly due to a failure in core routing equipment and affected metropolitan Bigpond business and residential Internet and Telstra cable services from 2pm today.

Telstra technical services lines were also reportedly offline during the incident.

Hostworks systems engineer Alastair Watts said the problem appeared to affect Telstra metropolitan services.

“It looks like the DSLAM infrastructure is up and is affecting cable and other services. It appears to be due to core routing problems,” Watts said.

Some ISPs have reported that Bigpond services have resumed from 3.30pm, although Telstra has yet to verify the cause of of the outage.

Regional services appear unaffected although reports on telco forum Whirlpool suggest some Next G services have been affected.

More about: Bigpond, etwork, Hostworks, Telstra, Telstra Bigpond
References show all

Comments

1

Cathy Morris

Wed 17/06/2009 - 21:26

telstra big pond

This blackout affected millions of customers and didn't hit the commercial headlines. The Minister's office had no idea of the communication crisis despite federal MP electorates all being notified. Aren't we supposed to acknowledge Australian communications - not just broadband - are off the radar?

2

Anonymous

Wed 17/06/2009 - 23:25

Regional Services Impacted

As anyone can see from the Whirlpool site, regional users all across NSW were impacted by this outage.

3

Tim B

Tue 23/06/2009 - 15:36

Affected regional good and proper too

We had plenty of calls about ADSL not working in northwest NSW.
I can't remember any NextG calls, but we may have had some.

Post new comment

The content of this field is kept private and will not be shown publicly.
Users posting comments agree to the Computerworld comments policy.
Login or register to link comments to your user profile, or you may also post a comment without being logged in.
Related Coverage
Related Whitepapers
Latest Stories
Community Comments
Tags: bigpond, Telstra
Whitepapers
All whitepapers
Sign up now to get free exclusive access to reports, research and invitation only events.
Featured Download
/downloads/product/133/feeddemon/

FeedDemon

FeedDemon is an easy-to-use RSS reader for Windows which will keep you informed with the latest news and information. The Google Reader Synchronization allows you ...

Computerworld newsletter

Join the most dedicated community for IT managers, leaders and professionals in Australia