Why SaaS could make your IT skills irrelevant

The rapid adoption of software as a service is fundamentally changing the makeup of today's IT departments.
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Tom Clement has reinvented his career before. In 1984, he realized working in technology would suit him better than his job as a litigator in Texas. "I came home one day from work, and I was used to being really tense," he says. "But that day, my secretary's recorder had broke. I'd taken it apart, put it back together, and somehow, it worked. I was whistling and in a good mood because of it, and my girlfriend heard me and said, 'Tom, maybe you were made for a different line of work.'"

After moving to California and taking a night class at UC Berkeley in C-Programming, he put his law ambitions aside and took a job at a C-compiler company, taking pieces of code and translating it into a language that could work on Motorola hardware.

Today, Clement, a journeyman in software development, might be facing a bigger career test: the movement of software to the Web and the effect it will have on developers like himself and the thousands of IT support and maintenance pros taking care of traditional software at small and large enterprises across all industries.

Software as a service (SaaS), one flavour of today's hot buzzword, cloud computing, refers to applications that users access over the Web and which live on physical servers hosted by the software vendors or a third-party, not servers owned and cared for by an in-house IT department.

"I've got some learning to do in my 50s," Clement says. "Now, I need to know more about Web 2.0 and java programming. While I know I can, I still have that fear of, 'will I be able to do it?'"

Clement, now senior developer at Serena Software, in some ways is already adapting, as his company has begun building SaaS applications along side its traditional software. And sure, developers have been through big transitions in computing before, most notably the move from mainframe computers to the PC era.

The IT industry is now preparing for a new round of upheaval as a result of SaaS adoption of offerings from the likes of Google (with its Google Apps) and Salesforce.com that let users run applications via the Internet. Zoho, a SaaS vendor that does most of its development work in India, has also sold a plethora of applications, including in staple, Microsoft-dominated areas like word processing, spreadsheets and presentations.

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Comments

1

WebDesignMiami

Fri 22/08/2008 - 20:38

Kudos to the Cloud Crowd for Re-Inventing the Wheel!

One thing 30 years in the IT industry has taught me is that the more things change, the more they stay the same. Another is that the only memory we seem to access is short-term. A third is that techno-marketeers rely on that, so they can put labels like "revolutionary" and "innovative" on platforms, products and services that are mere re-inventions of the wheel ... and often poor copies at that.

A good example is all the latest buzz about "Cloud Computing" in general and "SaaS" (software as a service) in particular:

http://tinyurl.com/6let8x

Both terms are bogus. The only true cloud computing takes place in aircraft. What they're actually referring to by "the cloud" is a large-scale and often remotely and/or centrally managed hardware platform. We have had those since the dawn of automated IT. IBM calls them "mainframes":

http://tinyurl.com/5kdhcb

The only innovation offered by today's cloud crowd is actually more of a speculation, i.e. that server farms can deliver the same solid performance as Big Iron. And even that's not original. Anyone remember Datapoint's ARCnet, or DEC's VAXclusters? Whatever happened to those guys, anyway...?

And as for SaaS, selling the sizzle while keeping the steak is a marketing ploy most rightfully accredited to society's oldest profession. Its first application in IT was (and for many still is) known as the "service bureau". And I don't mean the contemporary service bureau (mis)conception labelled "Service 2.0" by a Wikipedia contributor whose historical perspective is apparently constrained to four years:

http://tinyurl.com/5fpb8e

Instead, I mean the computer service bureau industry that spawned ADAPSO (the Association of Data Processing Service Organizations) in 1960, and whose chronology comprises a notable part of the IEEE's "Annals of the History of Computing":

http://tinyurl.com/5lvjdl

So ... for any of you slide rule-toting, pocket-protected keypunch-card cowboys who may be just coming out of a fifty-year coma, let me give you a quick IT update:

1. "Mainframe" is now "Cloud" (with concomitant ethereal substance).

2. "Terminal" is now "Web Browser" (with much cooler games, and infinitely more distractions).

3. "Service Bureau" is now "Saas" (but app upgrades are just as painful, and custom mods equally elusive).

4. Most IT buzzwords boil down to techno-hyped BS (just as they always have).

Bruce Arnold
<a href="http://www.PervasivePersuasion.com">Web Design Miami Florida</a>

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