Computerworld
Wikipedia breeds 'unwitting trust' says IT professor
Students banned from citing Wikipedia in coursework.
Rodney Gedda  14 April, 2008 14:54

If you are faced with the prospect of having brain surgery who would you rather it be performed by - a surgeon trained at medical school or someone who has read Wikipedia?

That's the view of Deakin University associate professor of information systems Sharman Lichtenstein, who believes the popular free encyclopedia that anyone can edit is fostering a climate of blind trust among people seeking information.

Professor Lichtenstein says the reliance by students on Wikipedia for finding information, and acceptance of the practice by teachers and academics, was "crowding out" valuable knowledge and creating a generation unable to source "credible expert" views even if desired.

"People are unwittingly trusting the information they find on Wikipedia, yet experience has shown it can be wrong, incomplete, biased, or misleading," she said. "Parents and teachers think it is [okay], but it is a light-weight model of knowledge and people don't know about the underlying model of how it operates."

Lichtenstein and her associate, Dr Craig Parker, are leading a team of researchers to determine how Wikipedia operates, and is not shy in expressing her lack of confidence in the population's appreciation of intellectuals.

"Australians are notorious in their disrespect of academics, scholars and professionals - so called elites," she said. "Yet as I say to my students, 'if you had to have brain surgery would you prefer someone who has been through medical school, trained and researched in the field or the student next to you who has read Wikipedia'?"

As a result, Lichtenstein's students are not allowed to cite Wikipedia in their coursework.

"My students say Wikipedia is a good place to get a general understanding of a topic," she said. "They get a good understanding of a topic and get more specific information elsewhere. There is a need for easy-to-use information that is correct and has been produced by a rigorous process."

When asked if people should be more comfortable believing in a "web of trust" network like Wikipedia over an individual, Lichtenstein said experts have never been 100 percent correct, but are making a comeback in terms of public perception as a group of untrained people can be more misleading.

And if experts are part of Wikipedia's editing pool? Lichtenstein said the problem with that is experts expect to be paid for their work.

"If someone asked me if I would dedicate a day a week to Wikipedia I would expect to be paid," she said. "People have invested a lot in becoming an expert and they are trying to earn a living and you can't expect experts to contribute without pay."

Information in a traditional encyclopedia was built up by experts with "recognized credentials and expertise in the field", according to Lichtenstein, but Wikipedia, in contrast, "prides itself on being built by groups of lay citizens rather than traditional experts".

"While research shows there is an advantage to this it also shows they are not experts in their field and lack the experience to make judgments about what knowledge should be included and what should not."

Comments

Post new comment

Login or register to link comments to your user profile, or you may also post a comment without being logged in.
The content of this field is kept private and will not be shown publicly.
Enter the fully qualified URL, eg. http://www.example.com/
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd>
  • Lines and paragraphs break automatically.

More information about formatting options

Deakin University associate professor of information systems,  Sharman Lichtenstein
Deakin University associate professor of information systems, Sharman Lichtenstein
Zones
Zone logoZones provide focussed content from Computerworld and leading technology partners.
Newsletter Subscription
Newsletter Subscription
Sign up for our Computerworld newsletters!
Syndicate content
 

Computerworld Webinar

Thursday, June 11th, 2009
10:30am EST (Sydney, Australia)
Screening at your PC

Computerworld is hosting a 30 minute live webinar to help you to learn how unified communications can save you money, foster innovation and business agility by making it easier for people to find, reach and collaborate with one another.

Register Now

Computerworld Community Comments
Whitepaper

Top 10 Ways to Increase IT ROI Without Adding Staff

Today, IT managers are looking for alternative strategies to increase their IT ROI. The first principle is: Simplify operations. Read this white paper for 10 specific strategies for increasing IT ROI.

Enterprise IT Buyer's Guide
Find Technology Vendors Fast
 
Find vendors by name | Find by category
Sponsored Links
 
Send Us E-mail | Privacy Policy
Features List | Media Kit | Advertising | Contact Us

Copyright 2009 IDG Communications. ABN 14 001 592 650. All rights reserved.
Reproduction in whole or in part in any form or medium without express written permission of IDG Communications is prohibited.