Computerworld
BlackBerry servers gain new user, administrator features
New client software ties BlackBerry devices into social networking applications
John Cox (Network World)  25 January, 2008 08:19

Research In Motion has released a new version of its BlackBerry Enterprise Server, along with a new social-networking client that ties BlackBerry into a growing array of collaboration applications.

One group of changes simplifies the enterprise administration of BlackBerry, with a new monitoring service, Web-based management console, and over-the-air software upgrades.

A second group of changes is aimed at users, letting them edit attachments, view HTML messages, and work more closely with two collaboration systems: IBM Lotus Sametime and Microsoft's Live Communications Server and Office Communications Server. RIM also previewed this week at Lotusphere 2008 a BlackBerry client application that connects to IBM Lotus Connections, which is a bundle of social-networking tools aimed at enterprise users.

The changes are intended to make BlackBerry an indispensable component in connecting users with information sources and people within the enterprise, according to David Heit, director of enterprise product management for RIM, based in Waterloo, Ontario. The Lotus Connections client will let users identify themselves, their interests, responsibilities and expertise; do keyword searches for similar data about other users; and launch instant-messaging chat sessions to ask questions or give answers.

The new administration features in BES Version 4.1.5 include the BlackBerry Monitoring Service, an application that monitors and troubleshoots BlackBerry devices, users, and service in more detail.. Administrators can set threshold values to monitor connections, users and servers, as well as collect and analyze more detailed statistics about users and devices, including trends. Alerts now are displayed visually and managed via a new console.

For the first time, administrators can update BlackBerry clients wirelessly with RIM software. An upgrade can be posted as an icon on the client's home screen. The update process can survive a power outage or cut-off of cellular coverage, and can roll back to the previous version automatically if the upgrade fails.

Also new is BlackBerry Web desktop, a Web GUI with which users and administrators can do a variety of management and configuration tasks, such as a activating a connected device, installing a third-party application, or enabling or disabling the features available to users.

Finally, RIM has added several security enhancements, including viewing attachments encrypted with PGP or Secure Multipurpose Internet Mail Extensions; controlling the use of GPS on the handset; and turning on and off specific Bluetooth profiles, such as allowing headsets or disallowing file transfers.

With this release, RIM now lets BlackBerry users download e-mail attachments in their original, native format (and lets administrators prohibit the downloading of such files, or limit their size). Because the DataViz Documents to Go application is integrated in this release, users can view and edit Microsoft Office Word and PowerPoint files on the handheld.

The new features in BES 4.1.5 will be phased in as part of the core platform during the first half of 2008. There is no change in Blackberry pricing and for many existing customers, the new software will be covered by existing software maintenance contracts.

Computerworld Buyer's Guide - Vendors Matched to this Article

Comments

Post new comment

Login or register to link comments to your user profile, or you may also post a comment without being logged in.
The content of this field is kept private and will not be shown publicly.
Enter the fully qualified URL, eg. http://www.example.com/
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd>
  • Lines and paragraphs break automatically.

More information about formatting options

Add to Google
Computerworld Buyer's Guide - Vendors Matched to this Article
Zones
Zone logoZones provide focussed content from Computerworld and leading technology partners.
Newsletter Subscription
Newsletter Subscription
Sign up for our Computerworld newsletters!
Syndicate content
 

Computerworld Webinar

Thursday, June 11th, 2009
10:30am EST (Sydney, Australia)
Screening at your PC

Computerworld is hosting a 30 minute live webinar to help you to learn how unified communications can save you money, foster innovation and business agility by making it easier for people to find, reach and collaborate with one another.

Register Now

Computerworld Community Comments
Whitepaper

Providing Business Continuity and Disaster Recovery for Microsoft Cluster Server and Windows Server 08 Failover Clustering Apps

Clustering provides high availability for mission critical applications. A well implemented cluster tolerates failure of individual components to deliver a much increased level of availability and resilience. Get implementation tips now.

Enterprise IT Buyer's Guide
Find Technology Vendors Fast
 
Find vendors by name | Find by category
Sponsored Links
 
Send Us E-mail | Privacy Policy
Features List | Media Kit | Advertising | Contact Us

Copyright 2009 IDG Communications. ABN 14 001 592 650. All rights reserved.
Reproduction in whole or in part in any form or medium without express written permission of IDG Communications is prohibited.