Mid-market ERP rivals announce a string of new customer wins

Fierce competition in the mid-market ERP space has a number of providers such as Lawson Software, Infor and Pronto all rushing to announce their latest contract wins from one week to the next.

There has been plenty of market activity in recent weeks with all of the prominent players announcing a string of new customer wins.

Today it is Pronto Software announcing it has signed building services provider Riley Shelley to implement its flagship ERP solution which is set to go live in October.

Head-quartered in Melbourne with offices in each state, Riley Shelley has grown 80 per cent over the last year, transforming its core business from commercial painting and corporate imaging to building services.

Riley Shelley chief operating officer, Russell Hutton, said the company wanted a solution that could integrate business information from multiple corporate entities and manage operational and financial plans. "We have a fairly unique offering in terms of our painting and maintenance programs. We typically paint a property for a client then revisit it every 12 months for maintenance servicing," Hutton explained.

"This means we spread the total cost of painting and maintenance over the term of the agreement, which requires a unique and flexible solution to deliver up to date financial reporting." Hutton had Pronto Software test some real data to show they could deliver. "After the demonstration we could see how the solution will help us to better manage the varied components of our business, and also drill down on detail for individual projects," he said.

"It will rovide us with more advanced, accurate and visible reporting to get a clearer picture of results. Currently our monthly P&L reporting is relatively slow. When we go live we expect to reduce this to five days." Hutton was also taken by the system's Alert Intelligence capability. "We see real possibilities with Alert Intelligence, where the system will automatically alert us to events such as a maintenance service that is overdue. It makes our data much more dynamic and connects us with customers," he added.

Pronto Software's managing director, David Jackman said Riley Shelley is certainly in growth mode and need a robust system to diversify, especially as the company expects double digit growth in the next few years.

Pronto Software is a 30-year-old company with more than 1200 customers in 27 countries.

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