Computerworld
Security a top issue as teleworking grows
Teleworking continues to grow at an impressive rate in the U.S., study finds
Michael Cooney (Network World)  20 March, 2007 12:50

Security continues to dominate as IT's most pressing concern when it comes to supporting a large telecommuting workforce. But while security is a concern, teleworking, especially in the government realm, continues to grow at an impressive clip according to a study released by the CDW Government consultancy Monday.

The group's report says during the past year, telework growth in the federal government also outpaced the private sector: 35 percent of Federal teleworkers started teleworking, compared to 10 percent of private-sector teleworkers. It also said 44 percent of federal-employee respondents to the survey indicate that they have the option to telework -- up 6 percent from 2006 -- while 15 percent of private-sector employee respondents have that option, CDW says.

The study also pits the government against the private sector, saying that federal IT departments are offering telework to more workers faster: 42 percent of responding federal IT professionals report that their agency started or expanded its telework program in the last year and that 62 percent of federal agencies now have written IT policies for telework in place compared to 46 percent last year. Private-sector teleworkers lags well behind, with just 25 percent of private-sector IT professional respondents, indicating a new or expanded program in the last year, and that 40 percent of private-sector organizations have written telework policies in place.

Some of these numbers fly in the face of other stories that say government IT managers in particular have been slow to embrace the teleworker spirit.

"We are hampered by constantly having to beg and plead," said Wendell Joice, head of the U.S. General Services Administration's governmentwide telework team, at a conference last year. For government agencies to fully see telecommuting as a benefit, top managers need an attitude change, Joice said. Under legislation passed by the U.S. Congress in 2000, federal agencies are required to offer telecommuting as an option, but Congress can't really force agencies to speed implementation.

Others says efforts to increase telework in the U.S. federal government have a long way to go. Just 35 percent of federal managers today think their agencies support telework, according to results of a survey conducted by Telework Exchange and Federal Managers Association and released in January.

In reality, all executive agencies are required to offer eligible employees the opportunity to participate in telecommuting programs. Further, departments and agencies are required to report, each quarter, how many federal employees are participating in their telework programs. Agencies also are required to designate a telework coordinator who's responsible for overseeing the implementation and operation of telecommuting programs.

Despite these legislative efforts to spur increased telework, awareness remains low. Among 214 federal managers surveyed, 47 percent think their agencies don't support telework, and 18 percent are unsure.

Nevertheless advocates of telework say it can provide government agencies and private companies several benefits, including a way to remotely continue operations during a national disaster or terrorist attack. Telecommuting can also ease the traffic problems, reduce pollution and increase worker productivity, advocates say.

CDW also notes that teleworkers are more likely to be able to work in the event of a natural or manmade disaster. In the federal government, 87 percent of current teleworking respondents said they could continue to work via telework in the case of a displacing event, compared to 66 percent of nonteleworking respondents. In the private sector, however, that gap increases substantially. Although 74 percent of private-sector teleworking respondents said that they could continue teleworking, just 28 percent of nonteleworking respondents could continue. Given that fewer private-sector employees telework, 33 percent of private-sector respondents overall state that they would be able to continue to work via telework if their office were closed because of some event.

Computerworld Buyer's Guide - Vendors Matched to this Article
More about Speed, CDW, VIA

Comments

Post new comment

Login or register to link comments to your user profile, or you may also post a comment without being logged in.
The content of this field is kept private and will not be shown publicly.
Enter the fully qualified URL, eg. http://www.example.com/
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd>
  • Lines and paragraphs break automatically.

More information about formatting options

Add to Google
Computerworld Buyer's Guide - Vendors Matched to this Article
Zones
Zone logoZones provide focussed content from Computerworld and leading technology partners.
Newsletter Subscription
Newsletter Subscription
Sign up for our Computerworld newsletters!
Syndicate content
 

Computerworld Webinar

Thursday, June 11th, 2009
10:30am EST (Sydney, Australia)
Screening at your PC

Computerworld is hosting a 30 minute live webinar to help you to learn how unified communications can save you money, foster innovation and business agility by making it easier for people to find, reach and collaborate with one another.

Register Now

Whitepaper

A Platform for Master Data Management to Help You Know and Trust Your Data

Truly knowing – and trusting - your data empowers you to achieve an array of business initiatives. Trying to improve customer service, lower operational costs, improve compliance or manage risks? Read on for expert help.

Enterprise IT Buyer's Guide
Find Technology Vendors Fast
 
Find vendors by name | Find by category
Sponsored Links
 
Send Us E-mail | Privacy Policy
Features List | Media Kit | Advertising | Contact Us

Copyright 2009 IDG Communications. ABN 14 001 592 650. All rights reserved.
Reproduction in whole or in part in any form or medium without express written permission of IDG Communications is prohibited.