Computerworld
Avaya to add VOIP to Google Apps
Collaboration will focus on voice, presence
Paul F. Roberts (InfoWorld)  23 February, 2007 08:33

Avaya said on Thursday that it will develop communications solutions for small business that combine Google's updated Apps Premier Edition suite of Web applications with its own IP telephony technology.

Avaya plans to link its IP Office product to Google Apps Premiere Edition. The combined solutions, which Avaya will sell through its network of resellers and distributors, are expected to be available by the end of the year, the company said in a statement.

Google Apps Premier is a new, premium version of Google Apps for Your Domain that Google unveiled Thursday. The software, which costs US$50 per user per year, includes word processing and spreadsheet applications, calendar, e-mail, instant messaging, as well as guaranteed uptime, IT management tools, and technical support.

The new product is similar to earlier iterations of Google Apps for the consumer and education space, but is targeted at small businesses that need low-cost office software. The product is widely seen as a challenger to Microsoft's Office, which includes Microsoft Word, Excel, Outlook, and PowerPoint, and which has long been the dominant productivity suite in the enterprise.

Avaya plans to add tight integration of its VOIP technology with platforms like Google Talk and to offer subscribers a single in-box for voice, e-mail, IM, and faxes. The company also envisions features to enable subscribers to share contacts, alerts, and online status (or "presence") information, Avaya said.

The new products might allow a manager with a distributed, mobile workforce to quickly determine who is online and offline, or a company with manufacturing facilities in China to use Google Talk for long distance calls, but also use dedicated voice and data from Avaya for customer contacts, the company said.

Avaya is currently working with Google, using APIs for Google Apps Premier to build the functionality. It expects to deliver an integrated solution in 2007.

Computerworld Buyer's Guide - Vendors Matched to this Article

Comments

Post new comment

Login or register to link comments to your user profile, or you may also post a comment without being logged in.
The content of this field is kept private and will not be shown publicly.
Enter the fully qualified URL, eg. http://www.example.com/
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd>
  • Lines and paragraphs break automatically.

More information about formatting options

Add to Google
Computerworld Buyer's Guide - Vendors Matched to this Article
Zones
Zone logoZones provide focussed content from Computerworld and leading technology partners.
Newsletter Subscription
Newsletter Subscription
Sign up for our Computerworld newsletters!
Syndicate content
 

Computerworld Webinar

Thursday, June 11th, 2009
10:30am EST (Sydney, Australia)
Screening at your PC

Computerworld is hosting a 30 minute live webinar to help you to learn how unified communications can save you money, foster innovation and business agility by making it easier for people to find, reach and collaborate with one another.

Register Now

Computerworld Community Comments
Whitepaper

Look before you leap | Key considerations for moving to 802.11n

Discover how you can plan a high performance 802.11n network and how your business can reap the maximum benefit from a clean-slate 802.11n impementation. Read on to discover the best 802.11n strategy for your organisation.

Enterprise IT Buyer's Guide
Find Technology Vendors Fast
 
Find vendors by name | Find by category
Sponsored Links
 
Send Us E-mail | Privacy Policy
Features List | Media Kit | Advertising | Contact Us

Copyright 2009 IDG Communications. ABN 14 001 592 650. All rights reserved.
Reproduction in whole or in part in any form or medium without express written permission of IDG Communications is prohibited.