MySQL Australia looking for staff

The Australian arm of the MySQL support network is looking for support engineers to work from home in Australia. All potential employees need is a fast internet connection and a computer.

The role does involve some shift work, but has so far hit a stalling point.

Arjen Lentz, MySQL community relations manager said they are looking for at least one person to fill the support department role for MySQL.

SinceFebruary this year MYSQL has been offering network subscriptions ranging from e-mail support to around the clock. The programs popularity has created the new position.

Lentz said they are actively recruiting quite a few people in Europe as well as the US but the Asia Pacific region is a bit behind in sourcing people. While he described the talent here as excellent, they are not always easy to locate.

"We are always looking for talent but this job opening has been going for three or six months," Lentz said.

"People would normally work Australian business hours but the schedule for support means that people will on certain dates and months have funny times to deal with because we have customers across the globe."

Lentz said MySQL currently offers 24 by 7 support with a 30 minute response time. The service initially uses a central US based support number where customers leave their details which is followed up from a support engineer.

The applicant must have excellent knowledge of MySQL server and utilities, experience managing MySQL in production, and certification. This is in addition to a strong knowledge base in Linux, Unix, PHP, C/C++ and Perl.

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