Letter: Improving coordination

I wish to correct a false impression that may be gained from the article, New federal CIO to push tough reform agenda, (Computerworld, September 7, 2005).

In the article, the author stated the Minister for Human Services, Joe Hockey, effectively sacked the Board of Centrelink.

This is incorrect. The decision to dissolve the Centrelink board of management in no way reflects upon its past performance. For the last eight years the Centrelink board has played a key role in the establishment, guidance and governance of Centrelink.

However, the creation of a Minister for Human Services and a Department of Human Services is designed to improve coordination between the government's most important service agencies, and the overall quality and effectiveness of service delivery to the Australian public.

The agencies that report to Minister Hockey are Centrelink, the Health Insurance Commission (soon to be called Medicare Australia), Commonwealth Rehabilitation Services Australia, Health Services Australia, Australian Hearing and the Child Support Agency.

Jeff Whalan
CEO
Centrelink
Canberra ACT

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